This instrument can serve as a useful self-assessment of effective conflict management behaviors. It addresses the phases of conflict management in two situations: (1) interpersonal situations in which the individual is directly involved and (2) team settings where he or she may be helping others resolve conflict. While its purpose is to provide insights into how a person manages conflict, it can also be distributed to others to assess their perception of the respondent’s conflict management behaviors.
Format: Booklet
